RSA-911 Compliance and Edit Specifications

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Are Encorpe's RSA-911 compliance tools accessible?

Yes, Encorpe’s RSA-911 compliance tools, the QA Advisor (free version) and the QA Advisor Plus, are fully accessible as validated with Accessibility Tools testing and pass Microsoft’s Accessibility Insights.
 

What rules do Encorpe's RSA-911 compliance tools check?

The QA Advisor (free version) supports the RSA's PD-19-03 Policy Directive published  May 6, 2019. The current  PD-19-03.v1 Edit Specification was published  on May 14, 2020.

The QA Advisor Plus application supports both the PD-19-03 and the PD-16-04 Policy Directives. The current versions are:

• RSA-PD-19-03.v5
• RSA-PD-16-04.v11 

Is support available for the RSA-911 compliance tools?

Yes. Support inquiries are handled through the VR Matters Help Desk

• ·QA Advisor (free version) users should submit inquiries to the VR Matters Help desk via email. The email address is vrmatters@encorpe.com.

• ·QA Advisor Plus subscribers can submit questions and concerns to the VR Matters Help desk by phone, text or email.

                          Phone: 830.365.8004

                          Text: 360.489.7866

                          Email: vrmatters@encorpe.com
 

How secure is the QA Advisor with respect to the data?

Encorpe’s QA Advisor runs locally on your machine and your data is never sent anywhere else. We have incorporated the following security protections within the QA Advisor to help protect PII while on your desktop:

• RSA-911 Extract File – The RSA-911 compliance tools use the RSA-911 extract file to run the rules on. The tools read the extract file into a SQL Express database, but uses a SQL temporary database table to do so. Once the RSA-911 compliance tools are closed, there is no RSA-911 information left  in the database.

• When the QA Advisor completes the rule checks, there is an option to generate an error report. This error report is generated into an Excel file. If that Excel file is closed, without saving, there is no error report information left on the workstation. Only in the case of saving the error report is there any information saved on the workstation.

• For support, there is an option to export the RSA-911 extract file in the case it can be used to troubleshoot a rule check. When using this export option, the extract is exported without PII. Specifically, Element 5, Element 6 and Element 8 are cleared. This cleansed, secured export file is opened in Excel and, if not saved, then there is no extract file information left on the workstation. Only in the case of saving the cleansed, secured export file is any information saved on the workstation but it is without PII,